Our Privacy Policy
Last updated: September 27, 2026
Gold Eagle Services is a family-owned heating, cooling and indoor air quality company in Austin, Texas. We respect your privacy. This page explains what information we collect when you use our website or services, how we use it, and the choices you have.
Information we collect
- Information you give us: your name, phone number, email address, service address and anything you share when you fill out a form, book online, call, text or chat with us.
- Information collected automatically: basic details about your visit, such as your device and browser type, IP address, the pages you view and how you arrived at our site. This is collected through cookies and similar tools.
How we use it
- To schedule, provide and follow up on service
- To answer questions and send appointment reminders, estimates and invoices
- To process payments and, if you apply, financing
- To improve our website and understand which of our advertising works
Who we share it with
We do not sell your personal information. We share it only with companies that help us run our business, such as our scheduling and customer management software, our payment and financing partners, and the analytics and advertising services we use (including Google and Meta). They may use it only to provide those services to us. We may also share information when the law requires it.
Phone calls and text messages
Calls to our business may be recorded for quality and training. If you text us, we use your number to reply to you, and some replies may come from an automated assistant. Standard message and data rates may apply.
Cookies and your choices
You can block or delete cookies in your browser settings, and you can opt out of personalized Google ads at adssettings.google.com. Our website will still work without them, although some features may not.
How we protect your information
We use reasonable safeguards to protect your information and keep it only as long as we need it for service, record-keeping and legal reasons. Our website is not directed to children under 13, and we do not knowingly collect their information.
Your requests
You can ask us to access, correct or delete the personal information we have about you. Email service@goldeagleservices.com or call 512-489-4653, and we will respond as required by law.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it last changed.
Contact us
Gold Eagle Services
111 Congress Avenue, Suite 500, Austin, TX 78701
Phone: 512-489-4653
Email: service@goldeagleservices.com
